Chapter Cancellation / Refund Policy

Effective as of March 1, 2017

Introduction

This Chapter Policy Clarifies Payment Refunds and Event Cancellations.
Due to the high cost of PDM cancellations there will be no refunds issued unless the Chapter cancels the event, If the Chapter does elect to Cancel an event, an email message will be sent to all those currently signed up as to that notification and additional reservations will be disabled. For non-Cancelled events, if you have registered online and prepaid, No Refund will be issued.

Transfer ticket

Tickets (reservations) are 100% transferable for the current event to another member or guest.

Deadlines

Professional Development Meeting
Cancellation of reservations must be posted by Noon of the day before the PDM and must be posted on-line or submitted by email. Phone calls for cancellations will not be accepted as meeting the deadline.

Other Chapter delivered venues i.e., Courses, Workshops, Seminars, etc

Cancellation of a reservation for this type of Chapter delivered program must be submitted by noon, seven (7) days before the event. This cancellation must be posted on-line or submitted by email within that timeframe, and phone calls will not be accepted as meeting the deadline. A substitute for the paid attendee is acceptable.

Refund:

If a refund under special circumstances is granted, the refund will be made in the amount paid less a 5% transaction processing fee.
Refunds granted will be made or reimbursed within 30 days of the event.

Note:

If you have any questions or concerns regarding this policy or have special circumstances regarding your Cancellation, please contact the VP of Finance via email at [email protected]